About Us At Toolshopper we are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales@toolshopper.co.uk.

Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order. We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped.

Shipping And Handling Orders for UK delivery are shipped by the Royal Mail 'Special Delivery' service and should arrive within 24 to 48 hours from placement of order. All orders over £50 in value for delivery in the UK are shipped via 48 Hour express courier!! International orders for EU Countries are shipped via Registered Post/Parcel Force and shoud arrive within 5 to 7 days from placement of order.

Delivery Schedule We ship sameday. Orders in mainland UK are normally delivered within 48 hours. Orders originating from EU countries normally take 5-7 business days.

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Credit Card Security We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee So confident are we of the quality of our products that if any item does not come up to your expectations you may return it within 30 days. All we ask is that it arrives in original condition, including the packaging. It will not affect your statutory rights.

Reaching Us If you need to reach us, please email us on sales@toolshopper.co.uk or write to us at: Toolshopper, 150 Normacot Road, Longton, Stoke-on-Trent, Staffordshire, United Kingdom, ST3 1PR Tel: +44 (0) 1782 318176

Privacy Policy Toolshopper.co.uk does not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.